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Frequently Asked Questions

Can I Use SmartPitch Without a Tripod?

Yes, you can use SmartPitch without a tripod. Just attach it firmly to a dugout post, a fence post or a fence railing. A rubber band works great! Examples and photos are in the SmartPitch blog post "Tripod Hacks." Go to "Blog Posts" tab.

Is SmartPitch the Only Live Hands-Free In-Game App?

SmartPitch is the only speed app that is Hands-Free for hitting & pitching; gives speeds in real time; can be used anywhere on the field; and is available for Android and iPhones. All other competitors require constant tapping actions, or only work on video already recorded or with phone in 1 fixed location. 

Is SmartPitch on Android and iPhone?

Yes. SmartPitch was designed from the ground up to work on iPhones & Android phones. Downloading & installing SmartPitch is free in the Apple App Store and Google Play Store.

What's Special about SmartPitch?

  1. The app works with Hitting & Pitching

  2. It's #BetterThanRadar. You get the same accuracy as radar guns, but with more features at less than 1% of the price.

  3. You don't have to line up behind the catcher. Use SmartPitch where you watch or manage the game.

Where should I place my smartphone?

It is up to you. SmartPitch is more flexible than radar guns and gives you "Freedom of Location". You can place your smartphone in the dugout, in foul territory, in the bullpen, or near the batting cage. Color-coded touch-screen diagrams will guide you. See tutorials in the Blogs tab; search for "set up".

How accurate is SmartPitch?

SmartPitch is accurate to 0.2 mph if you input accurate set up information for your phone's location, the rubber, and home. Improper set-up reduces absolute accuracy, but the relative differences between pitch speeds will still be accurate.

What does Game and Practice mode mean?

The location you choose to set up at determines Game mode or Practice mode. In Game Mode, use SmartPitch from the dugout or foul territory during a live game. In Practice mode, put it near the bullpen rubber or the batting cage.

Does SmartPitch work on cloudy days?

On most cloudy days SmartPitch will work, except for very dark and rainy days since the app needs enough light to see the ball. If you have a choice of sides of the field, keep the sun at your back & do not face the sun. Also, "Settings" has an optional Light Sensitivity slider to adjust for low contrast or high contrast situations.

Any tips for Practice Mode?

Users get best Practice mode results when they locate their phone 20 to 30 feet to the side of the rubber or home and 0 feet behind rubber or phone, that is, even with it. Visit our SetUp tab or the Blog tab and search for "Setup" to learn more.

What about other Speed Apps?

Stop-Watch apps tend to be very inaccurate since they require human start & stop clicks. The ball can arrive at home in less than 0.5 seconds. With SmartPitch, it takes the human element out so only the true speed is recorded. SmartPitch gives you the accuracy of a real radar gun at less than 1% of the price.

Can I share my results on Social Media?

Yes, all result screens have one-touch sharing for email and Twitter. Your friends will get a chart of your results plus your own personal message. See screen shots of Tweets and emails on our "App Function" page.

How does SmartPitch work?

In short, the app turns your phone into a supercomputer. Each second It analyzes 60 million pixels of video data & runs 600,000 lines of code. Thousands of math, physics, statistics and geometry equations are built into SmartPitch to determine the velocity of a ball. For more information visit our "App Function" page.

Does it Work for Cricket?

Yes. SmartPitch works for Cricket, Baseball, Softball, and more. Compatibility and uses for the app can be found in our "App Function" page.

What is the future of SmartPitch?

We plan to:

1. Add more charts, stats and data.

2. Add "Best Performance" tracking & competition.

3. Data and results downloads to share with scouts.

4. Investigate adding more sports to SmartPitch.

Still Have Questions? Feel Free to Contact Us!

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